I was quoted a price and that is exactly what I paid and was given an itemized statement breaking down services to my car. Everyone was friendly and answered any questions I had fully. The waiting room was comfortable with a large flatscreen, snacks and drinks free of charge. Restroom was exceptionally clean, in fact the whole place looked brand new including the work area. I have never had better service and I have been doing this for 50 years. Will refer everyone I know. Thanks to all of you for an exceptional experience!