I usually take my vehicles here for service and repairs. Recently, I took one of them to another shop for an inspection and they wanted to fail it because of a crack in the windshield. They then recommended a place to get a new windshield. I brought it to HAC for a second opinion where they showed me the criteria for passing/failing windshield cracks, showed me that mine was right on the line for pass/fail based on the length of the crack, and said that at that point it's up to the inspector's discretion whether to pass or fail it. They passed it and saved me the cost of a new windshield because they actually took the time and care to treat me with personal attention. And I can't help but think the other place was just trying to send me to "their" windshield place even though they could have passed mine if they wanted to. I definitely recommend HAC for all your car care needs!