Service took too long! I called days in advance to make an appointment, and was informed that by doing so, my vehicle service would be faster than if I just dropped in. Even so, we waited 45 minutes after arrival for our vehicle to be moved to the bay. The service, which had been estimated to take between 30 & 45 minutes actually took over an hour and a half. Our time is worth more than this. We had allotted one hour in our busy schedules for this appointment. Two and a half hours is unacceptable. We think the service--oil change and tire rotation--was performed well.